Returns & Exchanges
At Milano Di Rouge, we strive for excellence in every garment, but if you are not completely satisfied, we offer a streamlined return process for store credit or exchange within 14 days of delivery. Please ensure all items are in their original, unworn condition with tags attached to be eligible for processing.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely pack your items.
- 3.Ship the Package
Drop off your package at any authorized carrier location, ensuring the barcode is clearly visible for scanning.
- 4.Receive Store Credit
After our quality control team inspects your return, you will receive an electronic gift card or exchange confirmation within 5-7 business days.